Booking and cancellation policies

Online Bookings: A credit card is required as guarantee. Your account will not be debited when you make a booking, except in respect of non-refundable offers payable in advance (details on our internal online bookings system).

Offline bookings: you can also request a 30% discount if you book at least 5 days in advance of your date of arrival.
Free cancellation up to 5 days before your date of arrival (except for certain special offers as detailed on our online bookings system).

Within 5 days of arrival: you will be charged 30% of the cost of the stay.

No-show: you will be charged for the entire stay.